March 2025 release
- AI agents managementThe previous name of this menu item/feature was "Bots management".
With this new release, a new "Azure AI Foundry" agent type is now available. - Voice Usage - Billing/Reporting improvement (mediation)
The improvement is to bring more robustness when dealing with wrongly formatted numbers.
This will also ensure that all E911 calls are correctly reported on. - Calling plans coverageTurkey is now part of the NTT DATA Cloud Voice coverage.
We can provide the full scope of Universal Call plans for Turkey users. - Other small improvements and bug fixes
- Additional fields in the billed transactions report (cost codes are now available)
- Display sites with accentuation in name in the report