We are pleased to announce the May 2021 release.

• Cost code bulk update enhancement

  • Add a step in the wizard to download the data
  • Data downloaded only for the current section (user numbers, service numbers)
  • Drag a drop the file to upload
  • After the upload display only the updated records
  • Highlights errors (wrong value, missing value) before being able to submit
  •  When saving, display validation screen with the quantity of updated record

• Other changes

  • Add "All or My" filter in the Orders and Incidents' list
  • Increase the number of possible options/values for a cost code from 10 to 500
  • Add a success/failure status icon for portal requests visible in the notifications
  • Not visible to customer yet: Voice KPIs - Quality of Service
  • Bug fixes