We are pleased to announce a new release published on August 13th 2022.

The main new feature is:

Calling Plan bulk update

From the Number section, it is now possible to update in bulk the calling plan associated to some numbers (up to 1000 for a single billing account).

• Navigate to the Number section
• Filter a specific Billing Account
• Select numbers
• Click “Bulk Action”
• Click “Update calling plan”
• Select calling plan to apply per country
• Save

A change request will be performed in the next few minutes and you’ll get notified when done.

Support Chatbot

The multi-language support chat is now available across all portal pages (Services portal and Cloud Communication Application)

Services Portal ticketing application 

The ticketing application in the Support section of the Services portal (top global menu) has been updated. The user interface is more up to date and user friendly.